Are you a dynamic and experienced leader with a passion for delivering operational excellence? We\'re looking for a dedicated Operations Manager to join our Restaurant Associates team at a prestigious London venue.In this pivotal role, you’ll oversee all aspects of venue operations — from event delivery to team leadership — ensuring we consistently provide exceptional hospitality experiences. If you thrive in a fast-paced environment and are driven by results, we’d love to hear from you.What We Offer:We ensure you\'re rewarded for all your hard work, which is why we offer a comprehensive benefits package, including (but not limited to): Free meals while on dutyContributory pension schemeCareer Pathways and MyLearning programmes to support your growth Digital GP access and wider healthcare benefits for you and your family Exclusive travel discounts with TUI, Expedia, Booking.com, and moreSave on your food shop at Tesco, Sainsbury’s, Morrisons, and othersUp to 44% off cinema ticketsCash rewards every time you spend, redeemable across a wide range of brandsFree wellness, mindfulness, and exercise classesShare discounts and offers with friends and familyKey Responsibilities:Lead the day-to-day operations of a high-profile venueEnsure seamless coordination and execution of events and servicesManage and develop on-site teams, driving high performance and engagementMaintain compliance with all contractual, safety, and hygiene standardsMonitor budgets, control costs, and report on operational performanceBuild strong client relationships and ensure customer satisfactionIdentify opportunities for continuous improvement and service innovationAct as a brand ambassador for Compass Group and Restaurant AssociatesThe Ideal Candidate Will:Be an experienced operations or hospitality manager with a strong service ethosPossess excellent leadership and communication skillsHave a keen eye for detail and operational efficiencyBe highly organised, proactive, and adaptable under pressureDemonstrate integrity, professionalism, and a customer-first attitudeUnderstand health & safety, HR, and compliance requirementsBe confident in managing budgets, KPIs, and team performanceAbout Us:Restaurant Associates, part of Compass Group UK & Ireland, is the leading provider of hospitality services across iconic venues and workplace environments. Every day, we create exceptional dining and event experiences that reflect our passion for excellence.We believe in creating a workplace where everyone can be themselves and thrive. Diversity, equity, and inclusion are at the heart of our values, and we are committed to fostering a culture where every colleague feels supported and empowered.
